Great Atlantic Trading Inc. is a leader in logistical support for all clients needing caviar and other fine foods, or the packaging materials required to further process products and attract consumers. We can calculate shipping or tariff costs in advance and give delivered pricing on any order needed in the international or domestic market. Tell us what you need and we can figure out the fastest, cheapest and safest method of getting it to you.
Courier services: UPS, FedEx, the US Postal Service and DHL are all utilized by Great Atlantic for smaller sized orders for both perishable and non-perishable products delivered nationally or internationally. We are able to quote customers accurate freight costs delivered to their doorstep with greatly reduced rates thanks to our company's high ship volume. Specialized courier and handling arrangements such a re-icing product can be made for time/temp sensitive shipments.
Air Freight: We use air cargo services from American Airlines, Delta and other airline companies for prices even lower than courier rates on tightly packaged small to medium sized orders. We are able to book the flights in advance, providing our customers with the flight schedule, air freight cost and Airway Bill information. Simply pay the import fees at the airport and receive your order quickly at any international airport near you. Perishable shipments can be flown with dry ice after we set up the proper dangerous goods paperwork and labeling.
Trucking Services: Our company arranges Less Than Truckload (LTL), Partial Truckload, and Full Truckload (TL) freight services for non-perishable shipments as well as those requiring refrigerated or freezer temperatures. We can setup the trucking services both inside the U.S. and in an outside country of destination to deliver pallets of our products safely and efficiently. Common carriers include Frozen Food Express (FFE), UPS Freight, R + L Carriers, Southeastern Freight Lines, Saia, Ward Trucking and many others.
International and Ocean Freight: For large size orders going overseas we will usually truck the pallets to the best port option for the type of product and country of delivery. We are able to ship both Full Container Loads (FCL) and Less Than Container Loads (LCL) from shipping ports in Wilmington NC, Charleston SC, Miami FL, New York City NY, Los Angeles CA, and Seattle WA. Shipping containers can be frozen and refrigerated when needed and delivery arrangements can be established once the product has arrived and been cleared form port.
Broker Services: Great Atlantic continually works with numerous brokers to help manage trucking/delivery and find the best price on bringing in imports and sending out exports. Our brokers can help arrange courier services and keep temperature sensitive products cold, fresh or frozen, while waiting on internationally bound planes and container ships.
CITES - TRUST & TRACEABILITY
All sturgeon and paddlefish fish products & caviar imported and or exported into any country worldwide must have a CITES permit (Convention Of International Trade In Endangered Species) to prove the products were harvested legally and without detriment to the species in accordance with the international CITES law. All imports and exports must be labeled with the CITES number for each individual lot and a copy of this document must be kept on file to prove the goods were of legal status. If you would be interested in importing any of our products please fell feel to contact us at any time.
RETURN POLICY Great Atlantic Trading fully guarantees all its products for freshness and quality. Inspect your order as soon as it arrives. If you are not 100% satisfied with your purchase or their is any error or damage to the shipment, please call our toll free customer service number so that we can immediately replace your product or credit your account. We appreciate your business and are committed to the best service we can provide.
Our caviar is shipped refrigerated in our custom designed and insulated packaging. Your order will arrive fresh, shipped via FedEx overnight delivery.
Carriers will not deliver to a PO Box. Please indicate a full shipping address and telephone number when ordering.
We are not responsible for incorrect addresses. Please carefully check name, address and zip code of recipient.
Please provide any "Special Shipping Instructions" at checkout. We are not responsible, for loss or damage to deliveries requested with "no signature required", or, for delivery delays that are beyond our control.
Perishable items are shipped next-day, and non-perishable items are shipped ground unless you have requested otherwise.
Orders for perishable items received by 3:00 PM Eastern Standard Time, Monday through Thursday, are processed and shipped the same-day unless a later ship date is requested. Orders received on Friday are processed same-day only if accompanied by an extra Saturday Delivery fee of $15.00 per address to our standard shipping charges. Please note that Saturday delivery is not available to all locations. If your order is urgent, please call us and we will do whatever we can to expedite it.
Standard shipping and handling charges are $30.00 for overnight perishable items. Non-perishables items will be charged at the adjusted lower ground rate depending on weight and destination. An additional charge of $10.00 is added to each order for Hawaii, Puerto Rico, and Alaska.
Online perishable orders are subject to a $30.00 minimum. Large boxes or west coast orders may have additional charges and you would be notified in advance for any additional charges.
Prices are subject to change without notice.
Online images are representations only. Actual products or brands may vary.
Caviar can only be shipped within the continental United States. .